Experience
The following is a summary of my professional experience.
PROFESSIONAL EXPERIENCE
Mindblossom (Isobar)
Toronto, ON, Canada
Senior Requirements Architect (2009 – Present)
Senior strategic counsel and business requirements lead on digital campaigns for Corby Distilleries, RONA, Yum! Restaurants, Aon and Magna Entertainment.
- Captured and articulated integrated digital and out-of-home campaign for Absolut Vodka’s In An Absolut World microsite and live cam bottles in Montreal, Toronto and Vancouver
- Developed requirements for Facebook application for Taco Bell / KFC / Pizza Hut
SGCI Communications
Sackville, NB Canada
Director, New Media and Account Director (2009)
- Leadership of SGCI’s new media and technology capabilities including, digital, database, direct and social media channels
- Account Director on key accounts including SABIAN Cymbals and Enbridge Gas New Brunswick B2B initiatives
- Active member of senior leadership team
Atrinsic
Dieppe, New Brunswick, Canada
Director of Operations, Moncton (2008)
- Overall responsibility for 70+ employee Canadian operation, reporting to New York, NY headquarters
- Accountable for excellence in technology, data center, creative, billing and customer service for recently merged web and mobile marketing company
- Established formal HR and project management practices
- Optimized project control and communication protocols
The Marketing Store
Toronto, Ontario, Canada
Program Director, Nissan Customer Activation Marketing Programs (2005 – 2008)
- Managed Nissan’s Parts & Service conquest, recapture and POP programs for North America
- Led cross-functional team of over twenty professionals to provide segmented direct mail, POP, online and email marketing on behalf of over 1,300 Nissan and Infiniti dealers
- Oversight of dealer enrollment and support systems that include B2B websites and a call centre
- Accountable for program management, client service team leadership, strategic development
Director, Project Management (2003 – 2005)
- Recruited, managed and motivated dynamic team of PMs, developers and QA specialists
- Led project management and technology development for Nissan North America’s Parts & Service marketing programs, including design and development of dealer enrollment websites
- Conceived and implemented project management support technologies, using SharePoint, Microsoft Project Server, FileMaker and others
- Established internal resource and project management processes
- Developed and implemented quality assurance best practices for Nissan programs
TFO / TVOntario
Toronto, Ontario, Canada
Senior Project Manager (2001 – 2003)
- Managed development of new, fully dynamic tfo.org web site and other new media initiatives
- Developed workflow methodology for newly-formed TFO interactive department
- Provided technical direction of tfo.org web site
- Designed proprietary PHP/MySQL web server content management application
MacLaren McCann Canada – MMI
Toronto, Ontario, Canada
Information Systems Manager (2000 – 2001)
- Established Information Systems group and set corporate IS strategy for Canada’s largest interactive advertising agency
- Led design and development team providing project management, resource management, time collection, workflow, quality assurance and reporting systems for MacLaren McCann Interactive
- Participated in agency-wide committee to evaluate and acquire digital asset management and professional service automation systems
- Engaged in divisional management committee
- Constructed database for General Motors product specifications to enable rapid web deployment
- Implemented MacLaren McCann’s first digital asset management system
Production Manager (1997 – 2000)
- Responsible for over 100 simultaneous interactive media jobs including award-winning projects for General Motors of Canada, RBC Royal Bank, Southam, McNeil Consumer Healthcare and Rogers Communications
- Established and managed department of 20 employees, including project managers, producers, production assistants and proofreaders
- Designed and documented processes and procedures as MMI division (formerly Initiative Interactive) grew from 10 to 120 employees
- Developed best practices for project management
Extreme Media
London, Ontario, Canada
Co-Owner (1996-1997)
- Founding partner and manager of interactive multimedia company
- Strategized, designed and developed web sites, CD-ROMs, animations and 3D designs for local and national clients including the London Transit Commission, Yellow Pages Group (formerly Tele-Direct) and Cara Operations Limited