I just ordered an iPod carrying case from the US. When it came across the border, Canada customs duly charged me PST and GST. But on top of that, they also charged a $5.00 “handling fee”.
I reluctantly accept the need to pay tax on imported items to encourage people to buy Canadian, but I didn’t ask them to “handle” my item. They’re charging me so they can charge me, because they’re evidently not satisfied with the revenue obtained from the taxes themselves. It’s insulting.
This “handling fee” is a duty, plain and simple. They should call it what it is. Or better yet, they should just keep their grubby little paws out of my pockets.